In order to protect the personal information of data subjects in accordance with Article 30 of the ‘Personal Information Protection Act’ and to handle related grievances promptly and smoothly, Artience (http://artience.com) has established and disclosed its privacy policy as follows.

[Purpose of processing personal information]

Artience (http://artience.com) processes personal information for the following purposes. The personal information that Artience processes will not be used for any purpose other than the following, and if the purpose of use is changed, all necessary measures such as obtaining separate consent, among others, will be taken in accordance with Article 18 of the ‘Personal Information Protection Act.’

[The period of processing and retaining personal information]

Artience processes and retains personal information within the period of retention and use of personal information in accordance with the relevant laws and regulations or within the period of retention and use of personal information agreed upon when collecting personal information from the data subject. The personal information processing and retention period is as follows:
1. Personal information related to the above is retained and used for the abovementioned purpose of use for three (3) years from the date of consent to its collection and use.
2. Grounds for retention: Regulations on the preservation of inquiries about Artience’s services and job applications.

[Rights and obligations of data subjects and their legal representatives and how to exercise them]

Data subjects may exercise their right to access, correct and erase personal information, or their right to suspend the processing thereof at any time.
The above rights can be exercised in writing or by e-mail, fax, etc. in accordance with Article 41 (1) of the Enforcement Decree of the ‘Personal Information Protection Act,’ and Artience shall act on the request without delay.
The above rights can be exercised through the data subject’s legal representative or a person who has been delegated by the data subject. In this case, the data subject must submit a power of attorney in the form of Attachment No. 11 of the ‘Notification of Methods of Processing Personal Information (No. 2020-7).’
The rights of the data subject to view personal information or suspend the processing thereof may be restricted in accordance with Articles 35 (4) and 37 (2) of the ‘Personal Information Protection Act.’
Requests for the correction or erasure of personal information cannot be made if the personal information is collected pursuant to other laws.
Artience checks whether the person who has made a request to access, correct or erase information or suspend its processing according to the rights of the data subject is the data subject or his/her legitimate representative.

[Documenting the particulars of personal information to be processed]

Artience processes the following personal information items of the data subject.

  • Service inquiries: Name, e-mail, mobile phone number, company name, position, and company phone number.
  • Job applications: Name, e-mail, and mobile phone number.
  • Consent to or rejection of the collection of personal information
  • Artience has established a procedure that requires the users to click the “I agree” button or the “I do not agree” button to its personal information processing policy when processing personal information to allow them to express their consent to or rejection of personal information processing.

[Collection of personal information through cookies]

Artience uses ‘cookies’ to store and find information about the users from time to time. A cookie is a small amount of information that a website sends to a user's computer browser (Internet Explorer, Chrome, etc.). When a user accesses the website, Artience’s computer reads the contents of the cookies in the browser, finds additional information on the user’s computer, and provides the user with the required services without the additional input of the username, among others. Cookies make it possible to identify the user’s computer, but do not personally identify the user. Users have a choice about cookies. By adjusting the options of their web browser, users have the option of accepting all cookies, receiving a notification that is sent when a cookie is installed, or rejecting all cookies.

[Destruction of personal information]

When the personal information retention period has elapsed or personal information becomes unnecessary upon achievement of the purpose of information processing among others, Artience destroys the user’s personal information without delay.
The procedure and method of destroying the user’s personal information are as follows:

Destruction procedure

Artience selects personal information for which the reason for destruction has arisen and destroys the personal information with the approval of its privacy officer.

Destruction method

Information in the form of electronic files is destroyed using a technical method that makes it impossible to retrieve or reproduce the records.
Personal information printed on paper is shredded with a shredder or destroyed by incineration.

[Measures to ensure the safety of personal information]

Artience takes the following measures to ensure the safety of its users’ personal information.

Minimization and training of personnel responsible for handling personal information

To ensure the strict management of personal information, Artience appoints a limited number of employees to handle personal information and ensures that only they do such work.

Technical measures against hacking, etc.

To prevent leakages or damages of personal information caused by hacking or computer viruses, Artience (including its website) installs a security program, periodically updates and checks it, installs the relevant system in an area where access is controlled from the outside, and monitors and blocks any risks both technically and physically.

Restrictions on access to personal information

Artience takes all necessary measures to control access to personal information by granting, changing, or canceling access rights to the database system that processes its personal information, and uses an intrusion prevention system to prevent unauthorized access from the outside.

[Privacy Officer]

Artience has appointed a privacy officer to take charge of personal information protection including overall personal information processing, the handling of complaints from data subjects, and the provision of damage relief in relation to the processing of their personal information.

Privacy officer (Company)

  • Corporate name: Artience Inc.
  • Contact info: Tel. 02-3274-0210, artience@artience.com

Privacy officer (Department)

  • Department name: General Affairs Team
  • Contact info: Tel. 02-3274-0210, artience@artience.com

The data subject may ask the privacy officer of either the Company or the Department (see the abovementioned contact points) for information about all personal information protection measures, complaint handling, damage relief, etc. that occur during his/her use of the service (or business) of Artience. Artience responds to and handles all requests from data subjects without delay.

[Request for access to personal information]

The data subject may file a request for access to his/her personal information pursuant to Article 35 of the ‘Personal Information Protection Act’ to the following department, whereas Artience shall make every effort to promptly process the information access request from the data subject.

Department responsible for receiving and processing requests for personal information access

  • Department name: General Affairs Team
  • Contact info: Tel. 02-3274-0210, artience@artience.com

[Remedies for infringements of rights]

In order to receive relief from personal information infringement, the data subject may apply for dispute resolution or consultation to the Personal Information Dispute Mediation Committee or the Personal Information Infringement Report Center of the Korea Internet & Security Agency. For other reports or consultations about personal information infringements, please contact the following organizations.

  • Personal Information Dispute Mediation Committee : (without area code) 1833-6972 (www.kopico.go.kr)
  • Personal Information Infringement Report Center : (without area code) 118 (privacy.kisa.or.kr)
  • Supreme Prosecutors Office : (without area code) 1301 (www.spo.go.kr)
  • National Police Agency : (without area code) 182 (ecrm.cyber.go.kr)

[Enforcement date of changes to the privacy policy]

This revised personal information processing policy shall enter into effect on April 20, 2022.